Danish-speaking Customer Support Agent to Sofia, Bulgaria

Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector!

As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will :

• Provide solutions to questions / inquiries encountered in money transfer transactions or forward the issue to the relevant units
• Provide timely reply and accurate information on the client's request
• Assist customers through multiple channels, including phone, email, and chat
• Identify and assess customers’ needs to achieve satisfaction

Requirements

As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1 / B2-equivalent.

Benefits

Our client Offers :