Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector!
As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will :
- Provide solutions to questions / inquiries encountered in money transfer transactions or forward the issue to the relevant units
- Provide timely reply and accurate information on the client's request
- Assist customers through multiple channels, including phone, email, and chat
- Identify and assess customers’ needs to achieve satisfaction
Requirements
As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1 / B2-equivalent.
Benefits
Our client Offers :
Fully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningAssistance with relocation for candidates residing outside Bulgaria