SAP Payroll Lead

Join Our Team : Shape the Future with SAP MPS and BPO at SD Worx! We’re excited to kick off a new chapter at SD Worx! As we grow our SAP MPS (Managed Payroll Services) and BPO capabilities, we’re building a brand-new team and seeking talented individuals at all levels. If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact. Become a key player in shaping the future of global HR and payroll services. Apply now and join SD Worx on this exciting journey!

As the Payroll Country Lead at SD Worx, you will be the owner of the functional specifications of the country template. Furthermore, you will act as a strategic payroll business advisor understanding the market demands, developments and trends to further drive the SD Worx technical and services roadmap in additional to driving the strategic client partnership roadmaps.

You will be the primary point of contact for payroll processing in your designated country. You will possess expert-level knowledge of local payroll legislation, tax laws, and customary practices. Leading a team responsible for ensuring timely and accurate payroll processing within agreed contractual Service Level Agreements. You will be the key coordinator for payroll operations, ensuring the highest standards of quality and compliance. You will also resolve and address complex client questions and queries via the Service Management Tool.

Responsibilities :

• Own the country payroll processing for clients in your designated country using SAP SuccessFactors (EC, ECP, and PCC).
• Ensure compliance with local payroll laws, tax regulations, and labour market practices.
• Coordinate payroll team to ensure timely and accurate payroll delivery, meeting client requirements and deadlines as outlined in the payroll calendar.
• Communicate directly with clients regarding payroll queries, discrepancies, and system enhancements. Participate on Monthly service reviews with client when needed.
• Act as the primary point of contact for client-designated representatives at the country level.
• Develop and maintain strong relationships with local authorities, tax agencies, and other third parties involved in payroll processing.
• Monitor payroll performance, identify areas for improvement, and implement necessary changes to enhance quality and efficiency.
• Act as the subject matter expert (SME) for payroll processes and legislation in your country.
• Provide functional expertise on payroll processes, payroll configurations and integrations. Ensure services are delivered according to contractual commitment and Service Level Agreements.
• Oversee advanced testing and validation for system updates, configuration changes (e.g., new wage types), and ensure proper execution by the team.
• Lead functional implementations of new incoming clients and coordinate testing activities, SIT, UAT and Parallel Payroll, with the payroll team in accordance with SD Worx best practices.
• Maintaining up-to-date payroll and business process documentation (SOPs, country solution workbook, payroll design, wage type catalogue).
• Provide support, guidance and training to Payroll Administrators and Payroll Specialist, ensuring best practices and compliance with payroll regulations.
• Lead and drive continuous improvement initiatives and projects. Design business cases for the payroll country template, propose product improvements and liaise with the products department for incorporation in the technology roadmap.
• Conduct training sessions for internal teams to increase their knowledge levels and support internal growth.

Qualifications and Experiences :

Preferred Skills :

We offer :

If you’re ready to transform payroll challenges into growth opportunities and contribute to the future of payroll services for (Country) and international businesses, we’d love to meet you! From many places, we work as one, moving from better to best together. SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.