Cluster Events & Groups Coordinator (fmx)

One conference room many different varieties of meeting rooms two restaurants two bars a daybar collaboration with our rooftop Victory Bar and a lot of opportunities for organising parties and events in-house. Youll make sure all the events rooms are always booked and that every event runs smoothly. Were looking forward to welcoming you to our Reservations & Events / Groups team.

How does your working day look like

• Drive and develop event and group sales - from initial enquiry to executed event including needs assessment proposal preparation contract negotiation and follow-up.
• Own the planning and coordination of conferences events and group stays ensuring clear internal communication and seamless execution in close collaboration with restaurant kitchen and front office.
• Act as the primary contact for clients before during and after the event delivering a professional personal and commercially strong customer experience.
• Work strategically with upselling and proactively maximizing revenue through meeting packages rooms and F&B while identifying new business opportunities.
• Build and maintain strong relationships with returning corporate clients brand ambassadors and strategic partners.
• Monitor performance and quality - including lead tracking in Delphi invoice checks feedback follow-up and contributing to market and competitor analysis.
• Contribute to the departments overall commercial goals. participating in sales activities site inspections internal meetings and strategic discussions.
• Support reservations when needed handling group and individual booking enquiries amendments and arrival checks in a department where we collaborate closely and take shared responsibility.

Qualifications :

Your personality counts more than your CV

• You communicate fluently in both Danish and English verbally and in writing.
• You are commercially minded and motivated by building relationships and closing deals.
• You thrive in a dynamic environment where you manage multiple projects simultaneously without losing attention to detail.
• You take ownership and naturally drive processes forward from first enquiry to final follow-up.
• You are structured and organized yet flexible when plans change.
• You enjoy working independently while being part of a close-knit team that supports one another across functions.
• You have a strong service mindset and understand how to balance guest experience with commercial results.
• You are proactive solution-oriented and comfortable taking initiative in both sales and operational support.

Additional Information :

Whats in it for you

• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1