Partner Sales Executive

Job Description

PARTNER SALES EXECUTIVE

As a Partner Sales Executive you will be part of a growing Partner Sales Team and a critical piece of company growth initiatives in EMEA. You will build operationalize and own the plan for partner-led business in your sales territory. Responsibilities include recruiting and onboarding new partners and ensuring Partners achieve our revenue and profitability growth goals for the region and segment while aligning with Zendesks strategy. You will also run and lead opportunities with partners and Zendesk Direct Sales colleagues. We are looking for someone with proven achievements in exceeding quotas embraces a hunter mentality and is passionate about achieving both partner and customer success.

Are you ready to join the Zendesk Partner team!

What you get to do everyday

• Build a powerful ecosystem of partners that are aligned with our Go To Market priorities and amplify the Zendesk brand in the region

• Achieve our Partner sales targets both across new business as well as expansion opportunities within existing customers

• Assess whether you have sufficient capacity and capability from your existing partners and recruit onboard and enable new partners where there are gaps

• Enable our Partners on key Zendesk value propositions and sales plays such that they are a true extension of Zendesk to our mutual clients and prospects. Train Partners on Zendesk products systems Partner Connect portal and enablement tools

• Build a joint business plan with each of your top partners reviewing progress quarterly. Take appropriate remedial actions if there are gaps in performance (both from a Zendesk and Partner perspective).

• Align the regional sales organizations with relevant Partners and ensure there is strong mutual support and understanding. Act as a liaison between Zendesk Partner ecosystem and the Zendesk Sales Team to help Partners close sales opportunities and to facilitate GTM activities and introductions

• Collaborate with Zendesk Marketing and Zendesk Partner Marketing to build track and implement joint GTM activities for top-of-the-funnel Partner pipeline and revenue. Ensure we have high ROI from such investments and ensure timely follow-up of leads

• Provide Partners with an excellent experience and support them with their queries within Zendesk across functions (such as the Pre-Sales organization Sales Sales Operations Marketing Enablement etc.)

• Track sales opportunities (leads deal registration quotes etc.) and drive Partner revenue generation activities to achieve agreed-upon targets. Ensure Partners follow Zendesks sales methodology control deals and forecast accurately.

• Keep a continuous focus on building a strong new business pipeline.

• Become an authority on Zendesks products and conduct discovery calls presentations and demos with prospects and customers.

• Be a Zendesk Partner Program ambassador both internally and externally

• Maintain and update Partner information in our CRM tool and provide accurate forecasts on a weekly basis

Education Experience and Skills

• Bachelors degree

• 5 years or more in selling business-to-business with 3 of those years of experience in a high tech fast paced software SaaS company

• Quota carrying experience with a track record of over-achieving sales targets

• Proficiency with various software applications programs including: Google Apps CRM Docs Spreadsheets Presentations etc.

• Strong prospecting as well as having excellent time management and organization capabilities

• Tenacity drive and motivation to be a top performer who exceeds expectations.

• Excellent interpersonal and communication skills (verbal and written) including outstanding video conference presence

• Proficient in creating business plans with C-level stakeholders that guide and ensure successful execution with partners as well as internal stakeholders.

• Significant experience selling within the software/SaaS industry

• Self motivated and accountable with a tenacious work ethic to over-achieve targets and find innovative solutions to obstacles

• Must be flexible and comfortable working in a fast-paced high growth and collaborative environment

• Knowledge of a sales methodology (i.e. Sandler Challenger Sales etc.) a plus; ability to coach others throughout a sales cycle and experience with forecasting.

• Strong analytical skills; experience building reports and dashboards working with BI tools a plus

• Fluency in both English required Nordic and Benelux languages an advantage

Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1