If you speak Danish and want a role that's useful, flexible and actually feels meaningful, this one's for you. You'll be the person truck drivers call when something goes wrong on the road — real situations, real impact, and a team that keeps things moving worldwide.
What you'll do Handle incoming calls and emails from drivers needing roadside assistance Create detailed cases in the CRM (vehicle, location, coverage, issue) Analyze the problem and dispatch the right solution (technician, dealer, towing) Manage a small portion of general customer inquiries Use multiple tools at once and keep everything organized Work rotating shifts, including occasional nights and weekends
What we're looking for Native or C1 Danish English B2 for training and tools No experience required — just willingness to learn Solid typing and PC skills Calm, logical problem-solving Ability to handle urgent situations with empathy Basic understanding of roadside assistance is a plus
What you get Fully remote work (hybrid option for candidates in Athens) Full relocation support if you're moving from abroad Monthly training sessions to keep you growing 8‑month contract with potential continuation International team, fast pace, lots of collaboration Seasonal peaks in winter — busy days, lots of learning Productivity bonus based on performance targets
If you speak Danish, enjoy helping people and want a remote role with real impact, send your CV to:
alessandra.nepomuceno@cbtalents.com
Danish-speaking Customer Expert – Remote from Greece • Copenhagen, Capital Region of Denmark, Denmark
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