Talent.com
Next Job Abroad
Danish Customer Experience Specialist - Join a Bold iGaming Leader in MaltaNext Job Abroad • Odense, Region of Southern Denmark, DK
Danish Customer Experience Specialist - Join a Bold iGaming Leader in Malta

Danish Customer Experience Specialist - Join a Bold iGaming Leader in Malta

Next Job Abroad • Odense, Region of Southern Denmark, DK
Over 30 dage siden
Type job
  • Quick Apply
Job beskrivelse

The Opportunity: Swap Grey Skies for 300 Days of Sunshine

Are you ready to kick-start your career in the fast-paced world of iGaming? This role is about more than just support—it’s about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta.

Picture living five minutes from the Mediterranean Sea, grabbing an iced latte before work, and spending your evenings exploring beaches and rooftop bars. If you are looking for a fresh start and a career that actually leads somewhere, this is your next big chapter.

The Role: Impact & Ownership

As our Customer Experience Specialist, you will be the go-to person for our Danish players. We believe in empowering our team to actually solve problems, not just pass cases around.

What you’ll be doing:

  • Multichannel Support: Assisting players via phone, chat, and email regarding account queries, payments, and general support.
  • End-to-End Resolution: Solving cases fully—you own the player's journey from start to finish.
  • Operational Integrity: Approving withdrawals, handling KYC (Know Your Customer) documentation, and running daily security checks.
  • Strategic Feedback: Spotting trends and sharing insights with internal teams to improve our processes and products.
  • KPI Driven: Contributing to a high-performing team atmosphere and meeting service level targets.

Requirements

We are looking for professionals who view this as a long-term career move.

  • Service Background: You must have proven experience in a customer service role. We are looking for stability; we value candidates who have stayed and grown within their previous companies.
  • Language Skills: You are fluent in Danish (written and spoken) with a strong command of English.
  • Fast-Paced Mindset: You are a social, confident communicator and a multitasker who thrives in a dynamic environment.
  • iGaming Interest: You have an interest in Sports or Casino (or at least aren't confused by the concept of odds).
  • Flexibility: You are open to shift work to support our players when they need us most.

Career & Development

You won’t get stuck here. We invest heavily in internal growth through our Internal Academy, where you can develop specialized skills in:

  • Fraud & Risk
  • Compliance
  • Product Development
  • Commercial & Escalations

Benefits

  • Financials: €26,000 base salary + an attractive bonus scheme.
  • Relocation Made Easy:
    • Paid flight to Malta.
    • 2 weeks of accommodation upon arrival to help you find your feet.
  • Flexibility: Hybrid work setup and up to 40 days fully remote abroad per year.
  • Setup Bonus: A one-time hybrid office allowance (for a computer screen, ergonomic chair, or similar home office needs).
  • Health & Wellness: Private international health insurance and a dedicated wellbeing allowance.
  • Office Perks: Breakfast on Tuesdays; Lunch on Mondays and Wednesdays.
  • Community: Regular team events and a massive expat social network.

Ready to start your next big chapter in the sun? Apply today with your CV!

Opret en jobalarm for denne søgning

Danish Customer Experience Specialist - Join a Bold iGaming Leader in Malta • Odense, Region of Southern Denmark, DK

Lignende jobs

Danish-Speaking Customer Expert - Remote from Greece

EU Best JobsOdense, Denmark

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Vis mere

Danish-Speaking Customer Support – Remote, (Relocation Package)

NordicrecruitersOdense, Denmark
Quick Apply

Are you a fluent Danish speaker ready to combine an international career with the freedom to live in Greece? This is your opportunity to work.Choose your lifestyle and your view while building your... Vis mere

Love Fintech? Speak Danish? Let's Build Your Future in Sofia!

Cross Border TalentsOdense, Denmark
Quick Apply

Customer Support Analyst Fintech Account.Sofia, Bulgaria (Relocation Support Provided).Passionate about finance, technology, and people?.No prior fintech experience? No worries.Well train you, supp... Vis mere

Customer Service - Danish speaking - OnSite in Greece

Halvia TalentOdense, Denmark

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people?.Be the primary point of contact for customer requests, represen... Vis mere

Danish-Speaking Customer Support - Milan (Relocation Package)

NordicrecruitersOdense, Denmark
Quick Apply

Are you ready to take your Danish language skills to one of Europes most vibrant, fashionable, and fast-paced cities? We are searching for a.Danish-Speaking Customer Support Specialist.Milan is Ita... Vis mere

Customer Service - Danish speaking - 100% remote in Greece

Halvia TalentOdense, Denmark

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi... Vis mere

Danish Speakers We Want You in Spain!

Cross Border TalentsOdense, Denmark
Quick Apply

Are you a Google fan? Passionate about web and new technologies? Love rolling up your sleeves in a fast-paced, ever-changing environment? If so, this role might be perfect for you!.Our client, a gl... Vis mere

Danish-speaking Content Moderator in Lisbon, Portugal (Relocation Provided)

NordicrecruitersOdense, Denmark
Quick Apply

Ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in.Atlantic views, and a modern creative spirit... Vis mere

Danish-Speaking Customer Support | Southern Europe

Cross Border TalentsOdense, Denmark
Quick Apply

Danish-speaking Customer Support professionals.Relocation support is available.Support customers via phone, email, and live chat.Provide accurate information and effective solutions.Ensure consiste... Vis mere

We are looking for Danish (Relocation Included)

Cross Border TalentsOdense, Denmark
Quick Apply

Are you a Google fan? Passionate about web and new technologies? Love rolling up your sleeves in a fast-paced, ever-changing environment? If so, this role might be perfect for you!.Our client, a gl... Vis mere

Danish-Speaking Marketing Specialist - Relocation Included

Cross Border TalentsOdense, Denmark
Quick Apply

Are you a Google fan? Passionate about web and new technologies? Love rolling up your sleeves in a fast-paced, ever-changing environment? If so, this role might be perfect for you!.Our client, a gl... Vis mere

Danish Digital Marketer in Barcelona

Cross Border TalentsOdense, Denmark
Quick Apply

Exciting Digital Marketing Opportunity for Danish Speakers in Barcelona Join the Worlds Largest Search Engine Company.Are you passionate about digital marketing and looking to take your career to t... Vis mere

Danish-speaking Social Media Project in Porto, Portugal (Relocation Provided)

NordicrecruitersOdense, Denmark
Quick Apply

Ready to take your career abroad and experience life in one of Europes most charming and atmospheric coastal cities? Join our international team in.This is an exciting opportunity to grow professio... Vis mere

Danish Customer Support Specialist

Cross Border TalentsOdense, Denmark
Quick Apply

Relocation package included!!!.Dreaming of trading grey skies for sparkling Aegean seas? Join our international team as a Danish-speaking Customer Support Specialist and enjoy the perfect blend of ... Vis mere

Danish-Speaking Customer Support - Malta (Relocation Package)

NordicrecruitersOdense, Denmark
Quick Apply

Are you ready to take your Danish language skills abroad and build your career on one of the Mediterraneans most beautiful islands? We are looking for a.Danish-Speaking Customer Support Specialist.... Vis mere

Danish Required, We Handle the Move in Barcelona

Cross Border TalentsOdense, Denmark
Quick Apply

Barcelona? It's giving main character energy.Sick of the same routine? Same scroll, same desk, same view? Let's change the.The Mediterranean main character arc.Your life, but with paella, siestas &... Vis mere

Danish-speaking Social Media Project in Lisbon, Portugal (Relocation Provided)

NordicrecruitersOdense, Denmark
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in.Social Media project with a global c... Vis mere

Danish-Speaking Digital Marketing Sales Role Barcelona

NordicrecruitersOdense, Denmark
Quick Apply

Are you ready to elevate your sales or digital marketing career in one of Europes most exciting and multicultural cities? We are looking for ambitious Danish-speaking professionals to join our Digi... Vis mere

Danish-speaking Content Moderator in Barcelona, Spain (Relocation Provided)

NordicrecruitersOdense, Denmark
Quick Apply

Are you ready to take your career abroad and experience life in one of Europes most vibrant, creative, and sun-soaked cities? Join our international team in.Danish-speaking Content Moderators.Europ... Vis mere

Danish-speaking Content Moderator in Sofia, Bulgaria (Relocation Provided)

NordicrecruitersOdense, Denmark
Quick Apply

Ready to take your career abroad and experience life in one of Europes most exciting and fast-growing capitals? Join our international team in.With its beautiful architecture, thriving café culture... Vis mere