Lounge Assistant

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

Our mission is to provide each Guest with the best possible start to their journey through an exceptional Lounge experience.

Position Details:

• Join our team at the Flagship Pearl Lounge in Copenhagen AIrport
• Full time and part time positions available
• Shifts: Mostly afternoons, evenings, and weekends.

Responsibilities:

• Provide outstanding customer service.
• Welcome guests upon arrival and quickly identify their needs to create a smooth start to their visit.
• Welcome each guest and accurately register their Lounge arrival, ensuring the process feels effortless and personalised.
• Prepare and serve food, beverages, and alcoholic drinks with care and attention to quality.
• Maintain exceptional hygiene and cleanliness throughout all service areas.
• Replenish supplies proactively so the guest experience remains uninterrupted.
• Clear, clean, and reset tables to keep the space inviting for the next guests.
• Operate the dishwashing machine to ensure a steady flow of clean service items.
• Support the team by performing additional tasks as they arise to keep operations running seamlessly.

Requirements:

• Empathetic, team player with a positive attitude.
• Strong communication skills in Danish and English (additional languages are a plus).
• Experience in high-standard service (restaurant or retail preferred).
• Calm under pressure.
• Must be able to successfully complete an expanded background check.
• Basic IT skills.
• Flexible, stable, and punctual.

We Offer:

• Friendly, hardworking colleagues.
• Opportunities for career development.
• Health scheme.
• Pension and salary per collective agreement.
• Mandatory work uniform.

Contact: For questions, contact Lounge Manager . Please note, only applications received via the portal will be taken under consideration.

We look forward to welcoming you!

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.