Danish Speaking Customer Service for Food Delivery Platform - Work In Greece

Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the work location in beautiful Greece. This role is perfect for dynamic individuals who are passionate about customer service and food delivery solutions. As a representative, you will assist customers in navigating their inquiries efficiently while communicating effectively in Danish.

Key Responsibilities

• Handle customer inquiries regarding orders, delivery status, and service-related questions via phone, email, and live chat in Danish.
• Provide clients with accurate information about menu options, pricing, and promotions.
• Assist customers with order modifications, cancellations, and feedback management.
• Resolve customer complaints and issues promptly to ensure satisfaction.
• Accurately document all interactions and update customer information in the CRM system.
• Collaborate with delivery teams and restaurant partners to enhance the customer experience.
• Stay informed about the latest trends in food delivery and service offerings to better assist customers.

Requirements

Benefits