Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Danish Speaking Customer Service Representative for a leading Food Delivery Platform, offering a remote position based in Greece. This role is perfect for individuals who are passionate about food and delivering exceptional customer service to Danish-speaking users.

Responsibilities

• Provide outstanding customer support to Danish-speaking customers via phone, email, and chat regarding their food delivery inquiries and issues.
• Assist customers with order placements, modifications, cancellations, and resolving any delivery-related concerns.
• Handle customer complaints professionally and work towards ensuring customer satisfaction.
• Collaborate with partners and delivery teams to address any issues and enhance the overall user experience.
• Stay updated on the latest promotions, features, and services of the food delivery platform to provide accurate information.
• Document all customer interactions accurately and contribute to service improvement initiatives.
• Foster positive relationships with customers to encourage loyalty and repeat business.

Requirements

Benefits