Regional Trainer Scandinavia

More about the job...

Key Responsibilities

• Deliver engaging, high-quality training sessions to frontline store teams in-person and virtually.
• Roll out training programs while continuously improving them by incorporating feedback and insights from the field.
• Equip store teams with the skills to provide an exceptional customer experience by conducting in-store training 34 days per week.
• Support the development of the Regional Managers by growing their leadership and customer service capabilities while acting as a sparring partner.
• Ensure seamless knowledge transfer from digital or in-person training sessions to everyday store operations during visits.
• Complete administrative tasks related to training, including creating reports and maintaining tracking systems.
• Analyse business and people metrics to identify skill gaps and propose effective learning solutions.
• Build and nurture strong relationships across all levels of the organization.
• Collaborate closely with the broader Learning and Development team to align on goals and strategies.

About You

Were looking for someone who :