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Terms of Service (TOS)
Last Updated: 09/01/2020
Introduction
Every time you access or use TALENT․COM INC’s (defined below) online and/or mobile services, websites, applications, products or programs provided by, on behalf of, or in connection with TALENT․COM INC (“Collective Services”), you represent that you have read and agree to the Cookie Policy and Privacy Policy and further agree to our Terms of Service in effect with the entity or entities on the list below. Any references to “TALENT․COM,” “TALENT․COM INC,” “we,” or “our” in our Terms of Service shall mean the entity or entities applicable to you as set forth below:
  • NEUVOO USA INC, if and when you are in the United States,
  • Talent․com Colombia S.A.S., if and when you are supported primarily by our operations in Colombia or any other Latin American country,
  • Talent․com France SAS, if and when you are in France,
  • Talent․com Jobs Limited, if and when you are supported primarily by our operations in the United Kingdom,
  • NEUVOO SWITZERLAND SARL, if and when you are supported primarily by our operations in Switzerland or any European country (excepting France and the UK),
  • TALENT․COM INC, if and when you are in Canada and in all other respects.
TALENT․COM INC provides its Collective Services for personal (non-commercial) purposes for individuals looking for employment or employment information (“Job Seekers”), for individuals and/or organizations looking to make employment opportunities available on their behalf or on behalf of others, such as agencies (“Employers”), and for individuals and/or organizations looking to make use of TALENT․COM INC’s Publisher services (“Publishers”).
1. Content
All the jobs contained in TALENT.COM INC's search results, or linked from those results, have been provided by external websites over whom TALENT.COM INC exercises no control. TALENT.COM INC automatically indexes all the jobs from external sources and assumes no responsibility for the content of any job listing.
2. Service
TALENT.COM INC provides its search platform for personal (non-commercial) job seekers. If you wish to make commercial use of TALENT.COM INC’s platform, you must enter into an agreement with TALENT.COM INC.
3. Liability
TALENT.COM INC is not liable for any kind of physical, financial or psychological damage caused by the use of our search service. If you find content on TALENT.COM INC’s website that could be potentially harmful, please contact us. Our team will investigate and take action to fix the problem swiftly.
4. Guarantee
TALENT.COM INC's team is working hard to maintain a high quality of indexed jobs. Because we index a lot of content, we cannot guarantee the validity and genuineness of all the jobs we index. If you find any jobs that look "spammy", "fishy" or "expired", please contact us. Our team will investigate and take action to fix the problem swiftly.
5. Indexing of TALENT.COM INC
We do not allow the automatic indexing/crawling of TALENT.COM INC's search results outside of the rules provided by our robots.txt file. (See talent.com/robots.txt)
6. Changes in Terms of Service
TALENT.COM INC’s terms of use may change in the future, at TALENT.COM INC’s discretion. Any changes will be announced on this page.
7. Contact Information
TALENT.COM, INC.
5800 St Denis St, suite 604
Montreal, Quebec
Canada H2S 3L5
Security
Here’s what you need to know about our security measures:
1. Protection
We continuously test our system for potential breaches. We have dedicated resources monitoring our servers for any potential intrusions or hack attempts. We use SSL when necessary and have strict access control policies within our organization. We use Firewall on sensitive servers and run anti-virus programs regularly. No system is 100% secure, so we dedicate resources to ensure that we minimize the risk of leaks, breaches, or hacks.
2. Links
As a search engine, most clicks will forward users to the source website. We do our best to remove sources containing malware, excessive advertising, phishing strategies, or any other method potentially harming our users or degrading their job search experience. If you run into a link that contains any of these qualities, please contact us. We will investigate and take action swiftly.
Cookie Policy
TALENT․COM uses cookies to make our services more user-friendly, effective, and safer. By using TALENT․COM’s services and websites, you agree to the following Cookie Policy, which also includes the TALENT․COM Terms of Service (TOS), Security, Privacy, and Publisher terms.
1. What are Cookies?
“Cookies” are small, often encrypted, text-based files that websites use to keep track of certain events or recognize users. Cookies can record your navigation of a website so that, when you return to that website, it can present your preferred options based on the information stored from your last visit. Cookies can also be used to analyze website traffic and for advertising and marketing purposes. Cookies are used by nearly every website.
2. How TALENT․COM INC uses cookies:
TALENT․COM INC uses cookies for the reasons outlined below. All the first-party cookies we use are strictly necessary for the functioning of our websites. These cookies cannot be blocked because without them, our websites may not be able to be used. These cookies do not gather information about you that could be used for marketing or for following you to other websites on the internet. Our cookies are anonymized, and no personal data is transmitted to third parties, other than as stated in the special provisions under "Third-Party Cookies."
2.1 Analytical Purposes
We use cookies to collect valuable statistics on our visitors, such as the sources that referred you to our websites, demographics, geo-location, job search history, and how you navigate our websites to better understand your needs and improve our products according to the ways in which you use our services.
2.2 Authentication, Preferences & User Experience
To help make your user experience more convenient and consistent, we use cookies to store information about your browser type, language preferences, search history, and login information. This information allows us to provide quality job search results and eliminate the need for you to enter the same information multiple times. We use cookies to recognize you (your IP address and browser) when you visit our websites. If you select the option to “Keep me logged in,” we will use cookies to maintain your logged in status when you visit our website over multiple individual sessions, unless you log out or clear your cookie cache from your browser.
2.3 Compliance Purposes
We also use cookies to track your consent to our Cookie Policy through our cookie banner.
2.4 Security Purposes
All cookies on our website are built with security in mind, providing users with only secured content from trusted sources. We use cookies to encrypt website traffic, ensure that cookies are sent securely and are not accessed by unintended parties or scripts, and reduce the risks of potential malware.
2.5 Testing, Operational, and Efficiency Evaluation Purposes
To ensure a consistent, reliable and quality experience for our users, we use cookies while conducting tests on different parts of our websites, which help us improve the services we offer. We are constantly testing to measure how well our sites are performing and that users are able to use our websites in an efficient and easy manner. For example, we can randomly assign a cookie to a set percentage of users, which will then control the website environment that group of users will experience to test how well a particular design aspect of the website performs as compared to another group.
2.6 Testing, Operational, and Efficiency Evaluation Purposes
To ensure a consistent, reliable and quality experience for our users, we use cookies while conducting tests on different parts of our websites, which help us improve the services we offer. We are constantly testing to measure how well our sites are performing and that users are able to use our websites in an efficient and easy manner. For example, we can randomly assign a cookie to a set percentage of users, which will then control the website environment that group of users will experience to test how well a particular design aspect of the website performs as compared to another group.
3. Third-Party Cookies
We use cookies from third parties, such as Google and Facebook, in order to make your experience more convenient and to improve our services for marketing and analytical purposes. You can learn how to opt-out of these third-party cookies below.
3.1 Google Analytics
We use the web analysis service Google Analytics to help us analyze your use of our websites through cookies. The information generated by the cookie about your use of our websites will generally be sent to and stored on Google servers. The information in these cookies is anonymized in order to exclude any direct personal reference to you. Google then uses the information in the cookies to evaluate the use of our websites, for ranking purposes, etc. For information about how Google processes the data collected please refer to the Google Privacy Policy.
3.2 Google Ads and Remarketing Lists
Our websites also use cookies for Google Ads and Remarketing Lists, which are features of Google Analytics for Display Advertisers. How it works is that, after using our services, when you visit other websites you may see targeted ads about jobs from Talent.com thanks to cookies that indicate you are part of a group of users that have visited our websites. For example, if you searched for “delivery driver jobs” while on Talent.com, when visiting other websites, our partners, such as Google and Facebook, can use this information to improve the relevancy of ads we may display on other platforms you visit. To learn more about how Google uses information from sites or apps that use its services, click here.
3.3 Facebook Pixel
Facebook Pixel is a similar technology we use that stores information in cookies that allows us to display targeted ads to you after you have shown an interest in our websites and/or our Facebook ads related to jobs. This cookie information is shared between Talent.com and Facebook. The Facebook pixel cookies saying you visited our website are transmitted to Facebook servers and assigned to your personal account, telling Facebook that you have an interest in seeing ads related to jobs. For information about how Facebook processes the data collected please refer to Facebook’s Data Policy.
4. Duration of Storage and Possibility of Objection and Removal:
Cookies are stored on your computer and transmitted between your browser and websites. Session Cookies are temporary and only remain until you leave our websites. Persistent cookies can remain in your browser cookie file for longer, varying periods of time depending on their use. You can adjust your Internet browser settings to deactivate or restrict the transmission of cookies. Already stored cookies can be deleted from your browser at any time. This can also be done automatically.
To learn how to adjust your cookie settings on the browsers you use, please follow these links:
To opt out of the specific third-party cookies we use, please follow these links:
Privacy
Thank you for using TALENT.COM INC as your job search engine!
The following Privacy Policy describes how TALENT.COM INC collects, handles, and processes your data when you use or interact with our websites and services. For a simplified version of this policy, please click here.
When this policy mentions “TALENT.COM,” “we,” “us,” or “our,” it refers to TALENT.COM INC., the Canadian-based company in charge of collecting, handling, and processing your information. TALENT.COM INC is a job aggregator that indexes all jobs available online so you can find every job listed online on one single website.
1. INFORMATION WE COLLECT
In order for us to better serve our visitors and users (“you”), there are two categories of information we collect:
1.1 Long-term Data
“Long-term Data” refers to any data we collect to offer you a better job seeking and application experience. “Long-term Data” includes the following:
Account Creation. When you apply for a job through TALENT.COM's platform, we save your first name, last name, email address, cover letter, and last uploaded resume (i.e. most recently uploaded attachment) and associate it with an Account, so you can easily apply for subsequent jobs without having to re-enter your application information every time.
Should you choose not to upload your resume, you might be asked to give more information on your work experience, education, certifications/licenses and skills, among others. In most cases, providing this information is not required for you to apply, which is why you are free to choose whether to give it or not. If you do, this information will also be associated with your Account, so you can easily apply for subsequent jobs without having to re-enter your application information every time. If you choose not to share this information, you can, in most cases, proceed to applying for the job. However, there are some cases where work experience, education, certifications/licenses and skills, among others, may be required by the employer, in order for them to make hiring decisions. In those specific cases, choosing not to give this information will prevent you from applying for the job.
We also collect your job search history (jobs viewed, jobs added to favorites, jobs applied for, keywords and location typed in the search bar) to give you better and more personalized results so that you are able to find jobs you are interested in faster and easier.
In order to keep you logged into your account as you navigate our website, we also collect and store cookies that are purged the second you log out.
Email Alerts. When you subscribe to TALENT.COM INC’s Email Alerts service (also commonly referred to as “Job Alerts”), we collect your email address, as well as the keyword(s) and location typed in the search bar or displayed on the job posting from which you subscribed to email alerts. That way, we can email you personalized and relevant job listings related to your job search.
Please note that you may manage your alerts or unsubscribe at any given time by clicking on the “Unsubscribe from Job Alert” link at the bottom of any email alert. You can then click on the “Delete” button next to the alert you wish to remove.
Traffic Quality. We collect IP addresses and information on the device, operating system, and browser used to access our jobs. This information is stored separately from all other information and is anonymized in a way that it cannot be tied to any other information that can be used to identify you as an individual. This helps us guarantee that our traffic is genuine and acts as proof that real people click on our jobs—not robots.
Salary. When applying for jobs, you may be asked about your current and desired salary. This information will never get automatically transmitted to employers, unless it is part of the “Short-Term Data” required by employers. Providing this information is not mandatory, but if you choose to do so, our Hiring Specialists will be able to access this data and can use it to help you negotiate your salary with employers interested in your profile. However, you should know that Hiring Specialists usually get in touch with you prior to discussing your profile with the employer.
The main purpose of asking for Salary information is to better tailor the content we are showing and sending you. You can read more about Content Customization in section 2 (“HOW WE USE INFORMATION”).
1.2 Short-term Data
"Short-Term Data" refers to any information that is requested by an employer in order for a job seeker to successfully apply for the employer's job, aside from the information already mentioned above in the "Long-Term Data" section.
Some of the most common examples of “Short-term Data” are level of proficiency with certain programs; level of fluency with certain spoken or written languages; other skill assessments; or external links, such as portfolio links.
When you apply for jobs and submit your application to employers directly through TALENT.COM INC, we act as an intermediary between you and the employer. We collect this data temporarily in order to automatically transmit it to the employer on your behalf.
1.2.1 Important Notice
Once an application is transmitted to an employer, TALENT.COM INC cannot reverse the process or retrieve any data that was already transmitted to the employer’s end.
When you apply to a job using TALENT.COM INC, you understand and agree that your application information is sent to the employer and that once your application is transmitted, the process cannot be undone since a copy of your information will already have reached the employer’s end.
2. HOW WE USE INFORMATION
Content Customization. We use the information we collect to provide a personalized, simplified job seeking and application experience, whether it is showing you job listings tailored to your needs, sending you customized email alerts, or offering you a one-stop platform where you can apply to all the jobs you are interested in with your application data being automatically and transparently transmitted to the employers.
More Job Opportunities. We use your application information to provide you with job opportunities you may have missed or that have not been shared with the rest of our users. Our Hiring Specialists are always looking for outstanding candidates, so, if your profile matches an employer’s requirement, we will reach out to let you know. Please, know that prior to contacting you, our Hiring Specialists may review your application information – including your resume if you chose to attach one – in order for them to determine whether you would be a good fit for the role.
Services Improvement. We use an anonymized version of your IP address to see how different users interact with our services so that we can better improve them.
2.1 How long we keep your information
“Long-term Data” (see 1.1) is stored in our system for as long as we need it to successfully provide our services—or until you wish to purge it (see 5.3). For example, in the case of Email Alerts, we need to store your email address so that we are able to send you the alerts you have subscribed to. You can access, manage, and purge “Long-term Data” by logging into your TALENT.COM account (see 6.1).
“Short-term Data” (see 1.2) is stored in our system as long as employers need access to it. We keep it in case the transmission of your information to the employer has failed and we need to retransmit it to them. You may also purge your “Short-term Data” at any time by logging into your TALENT.COM account (see 6.1).
Please, know that as long as you have a TALENT.COM account, we assume you keep applying for jobs or will do so in the foreseeable future. Therefore, we keep your information available to keep you from re-entering it manually the next time you choose to apply.
2.2 How your information is stored
Information we collect is transferred to, processed, and stored in Canada. The protection of your privacy and personal information is important to us. TALENT.COM INC is committed to handling and processing your data in the most secure way and places great importance on the way your information is being handled and processed. We have a team assigned on all data security matters and are continuously working on new features to keep your information secure.
3. HOW WE SHARE INFORMATION
We only disclose the information we collect from you as described below:
We may share your anonymized IP address to our partners or clients, but we never pair it with “Long-term Data” or “Short-term Data”. The reason why we share this information with our partners is for traffic quality assurance. This information acts as proof that real people click on their content—not robots.
When applying for a job, we ask you for your consent before we can share your application information with the employer who posted the job you are applying for. If you proceed to apply to the job, you understand that your application information will be submitted to the employer and that, as detailed in 1.2.1, this process cannot be reversed.
We will never sell any of your information to advertisers or third parties.
4. CONSENT
We only collect and process your personal data where you have given us explicit consent to do so.
4.1 Withdrawing consent
You have the right to withdraw your consent at any time. The withdrawal of your consent does not affect any processing that has already taken place before the withdrawal. Please note that the withdrawal of your consent may prevent you from further using some of our services.
5. YOUR RIGHTS
5.1 Right of access
You have the right to know whether your personal data is being processed and, where that is the case, access to the personal data. We can provide a copy of the personal data undergoing processing upon your request (see 5.5), unless it affects the rights and freedoms of others.
If you have concerns about the purposes of your data processing, the categories of personal data concerned, the parties to whom it is disclosed, or the period of time during which we store your data, please contact us here , or at data-privacy @ talent dot com (remove spaces and change dot to . when sending email), and we will gladly clarify any doubts you may have on the matter.
5.2 Right to rectification
You can modify most personal information we collect from you by logging into your account (see 6.1). If you were in a situation where you would not be able to edit the information you would wish to correct, please contact us here , or at data-privacy @ talent dot com (remove spaces and change dot to . when sending email), with detailed information on the data you wish to rectify so we can address your issue in a timely manner.
5.3 Right to erasure
You have the right to obtain the erasure of your personal data without undue delay and may do so by logging into your account (see 6.1).
TALENT.COM INC has the obligation to erase said data when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed. We will also erase your personal data if you withdraw consent on the processing of your data (see 4.1) or object to its processing (see 5.6).
In the unlikely event that you are unable to purge your information yourself (i.e. following the steps detailed in 6.1), please contact us here , or at data-privacy @ talent dot com (remove spaces and change dot to . when sending email), with detailed information on the data you wish to erase so we can address your issue in a timely manner.
5.4 Right to restriction of processing
You have the right to restrict the processing of your personal data for a period enabling us to verify the accuracy of your data. You may also choose to restrict the processing of your data rather than completely erasing it from our system, in which case you will need to contact us here , or at data-privacy @ talent dot com (remove spaces and change dot to . when sending email).
5.5 Right to data portability
You have the right to receive a copy of the personal data you have provided us, in the event where this data can be traced back to you, as an individual. You may request a copy of your personal data by contacting us here , or at data-privacy @ talent dot com (remove spaces and change dot to . when sending email). You also have the right to transmit said data to another party.
5.6 Right to object
You have the right to object to the processing of your personal information and may do so at any time by contacting us here , or at data-privacy @ talent dot com (remove spaces and change dot to . when sending email).
6. MANAGING YOUR INFORMATION
You have control over the information you choose to give us and may access, edit, or purge your information at any time.
6.1 Accessing, editing, and erasing your information
Account Information. If you wish to access or edit your account information, you may do so by logging into your account. If you would rather delete all information associated with your account (whether “Long-term Data” or “Short-term Data”), you may do so by logging into your account, clicking on the “Settings” section, and then on “Purge my account information”. All “Long-term Data” and “Short-term Data” associated with your account will be removed from our system permanently, including data associated with any email alerts you may be subscribed to.
Email Alerts. If you wish to access or edit your alerts, you may do so by clicking on the “Manage job alert settings” in the “Improve alert” section of any email alert. You will then be able to edit or remove individual alerts by clicking on the “Improve alert” button which allows you to change keywords and location or to improve relevancy.
If you would rather unsubscribe, you may do so by clicking on the “Unsubscribe from Job Alert” link located at the bottom of any email alert. You can then click on the “Delete” button next to the alert you wish to remove.
Publisher
Our policies are in place to help ensure a positive experience for all parties involved in our Publisher and API programs. All publishers are required to adhere to the following terms. If you, as a publisher, fail to comply with any of these terms without permission from TALENT.COM INC, we reserve the right to suspend and close your account and cancel any scheduled payments immediately without further notice or official notification. Once your account is disabled, you may not be eligible for further participation in our publisher program.
Because our policies are subject to change at any time, please check the current page for update. It is your responsibility to keep up to date with, and adhere to, the policies listed here. Exceptions to these policies are permitted only with authorization from TALENT.COM INC.
1. What does a publisher do?
Publishers are third-party entities from whom TALENT.COM INC buys traffic, as part of our traffic acquisition strategy. They publish our content on their website and send their visitors to our pages in exchange for a click-based rate which may vary depending on numerous factors, including the publisher’s country or exposure.
Our relationship with publishers is primarily a partnership, meaning all parties involved shall benefit from it. Publishers must guarantee that they will bring quality traffic to our website, meaning all users browsing their websites must show genuine interest when clicking on our links and, hence, must agree to being redirected on our website and browse our content. Any publisher that does not follow these guidelines may be exposed to severe consequences, such as account cancellation or disabling.
2. Invalid and misleading traffic: what is it and how do we prevent it?
TALENT.COM INC treats policy violations and invalid traffic very seriously in order to protect job seekers, publishers, and advertisers. We pay close attention to traffic behavior by analyzing all clicks to determine whether they fit a pattern of use that might artificially drive up an advertiser’s costs or a publisher’s earnings.
More specifically, we sample part of the traffic to measure what we call “Intent of Apply” (IOA) which corresponds to the percentage of people who show genuine interest in applying on a given job. This is the most accurate indicator of users’ IOA as it requires them to fill out a quick form, showing they are interested in applying for the job they are reading about. The industry average is 10%, meaning for every 100 visitors, 10 are usually willing to fill the form in order to access the employer’s website. If a publisher’s IOA rate goes under a certain percentage, it triggers a quality assurance (QA) process, where we look for any invalid or misleading traffic sources, such as:
  • Adult content websites;
  • Malicious websites;
  • Malware websites;
  • Pop-under traffic;
  • Iframed traffic; and
  • Bulk unrelated traffic.
If the majority of your traffic comes from any of the aforementioned channels we will consider it as invalid, as it does not bring quality traffic to our website and interferes with our site navigation. Please be advised that we will consider this as a violation of our agreement and will proceed to suspend or close your account without further notice. We will also cancel any scheduled payment and reimburse all other parties impacted by your traffic, if any.